Privacy Policy

Last updated: March 2026

The Lord's Voice (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and related services (collectively, the “Service”).

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

When you create an account or use our Service, you may provide us with:

  • Account Information: Email address, password, first name, last name, and display name
  • Profile Information: Country of residence, day and month of birth (optional — used to send you birthday wishes and include you in special prayers on your birthday; we do not collect your birth year)
  • Communication Data: Information you provide when contacting our support team
  • Mood Data: Free-text descriptions of your emotional state when using the “How Are You Feeling Today?” feature (up to 200 characters)

Information Collected Automatically

When you use our Service, we automatically collect certain information:

  • Device Information: Device type (phone, tablet), device model, operating system and version, screen resolution, and device language settings
  • Usage Information: Features you use, pages you view, actions you take within the app, kindness streak data, and interaction patterns
  • Location Information: Approximate location derived from your IP address (city/country level only). We do not collect precise GPS location data
  • Session Information: Session identifiers, timestamps, and app version
  • Push Notification Token: If you enable push notifications, we collect your device's push token to deliver notifications
  • Error Data: Crash reports and error logs to help us improve the Service

Mood Feature Data

When you use the “How Are You Feeling Today?” feature:

  • Your mood text is processed by third-party AI services (Microsoft Azure, Anthropic, OpenAI) solely to generate a relevant Bible verse and prayer
  • Mood text is transient — it is not stored in your user profile
  • Mood text is not linked to a persistent user identifier when transmitted to AI services
  • Mood text is never used for advertising, profiling, or model training

How We Use Your Information

We use the information we collect to:

  • Provide and Maintain the Service: Create and manage your account, deliver daily verses and prayers, track your kindness streaks, and provide personalized spiritual content
  • Process Transactions: Handle subscription payments and manage your subscription status through RevenueCat
  • Communicate with You: Send service-related notifications, respond to inquiries, and provide customer support
  • Send Push Notifications: Deliver daily verse reminders, kindness action prompts, birthday prayers, and other notifications you have opted into
  • Display Advertisements: Show relevant ads to free tier users through Google AdMob
  • Improve Our Service: Analyze usage patterns, diagnose technical issues, and develop new features
  • Personalize Your Experience: Customize content based on your preferences and usage patterns
  • Ensure Safety and Security: Detect and prevent fraud, abuse, and violations of our Terms of Service
  • Comply with Legal Obligations: Meet applicable legal requirements and respond to lawful requests

Advertising

Free Tier Users

If you use The Lord's Voice on the free tier, you will see advertisements within the app powered by Google AdMob.

Information Collected by Google AdMob:

  • Advertising ID (IDFA on iOS, GAID on Android)
  • Device information (type, model, operating system)
  • IP address and approximate location
  • App usage and interaction data
  • Ad interaction data (views, clicks)

Purpose:

  • To display relevant advertisements
  • To measure ad performance and effectiveness
  • To prevent fraud and ensure ad quality

Your Choices:

  • Upgrade to Premium: Enjoy a completely ad-free experience with no ad-related data collection
  • Limit Ad Tracking: You can limit ad personalization through your device settings:
    • iOS: Settings > Privacy > Tracking
    • Android: Settings > Google > Ads > Opt out of Ads Personalization

Google AdMob Privacy Policy: https://policies.google.com/privacy

We do not share your personal account information (name, email, mood data) with Google AdMob. Ad-related data collection is governed by Google's privacy policy.

Premium Users

Premium subscribers do not see advertisements. No advertising-related data is collected from Premium users' devices.

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party companies that help us operate and improve our Service:

  • Firebase (Google) — Authentication, analytics
  • RevenueCat — Subscription management
  • Google AdMob — Advertising (free tier only)
  • Microsoft Azure — Content moderation, cloud hosting
  • Anthropic (Claude) — Mood classification
  • OpenAI (GPT-4o mini) — Prayer generation
  • Expo — Push notifications, app updates

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

With Your Consent

We may share your information for other purposes with your explicit consent.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. Specific retention periods:

  • Account information: Until account deletion + 30 days
  • Usage data: 24 months (anonymized thereafter)
  • Mood text: Session only (not stored)
  • Payment records: As required by law (typically 7 years)
  • Error logs: 90 days

If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or security purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication via Firebase Authentication
  • Regular security assessments
  • Access controls limiting who can access your data
  • Secure cloud infrastructure (Microsoft Azure)

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

All Users

  • Access: You can access your account information at any time through the app's Profile settings
  • Correction: You can update or correct your profile information directly in the app
  • Deletion: You can request deletion of your account and personal information by using the account deletion feature in the app or by contacting us
  • Opt-Out of Notifications: You can opt out of push notifications through your device settings
  • Withdraw Consent: You may withdraw your consent to data processing at any time by deleting your account

For California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
  • Right to Delete: You can request deletion of your personal information, subject to certain exceptions
  • Right to Correct: You can request correction of inaccurate personal information
  • Right to Opt-Out of Sale/Sharing: We do not sell your personal information
  • Right to Limit Use of Sensitive Information: You can limit the use of sensitive personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at arejay.us@gmail.com. We will verify your identity before processing your request and respond within 45 days.

For India Residents (DPDPA 2023)

If you are located in India, you have the following rights under the Digital Personal Data Protection Act, 2023:

  • Right to Access: You can request confirmation of whether we are processing your personal data and obtain a summary of such data
  • Right to Correction and Erasure: You can request correction of inaccurate or misleading data, completion of incomplete data, and erasure of data no longer necessary
  • Right to Grievance Redressal: You have the right to have your grievances addressed. You may contact our Grievance Officer for any complaints
  • Right to Nominate: You may nominate another individual to exercise your rights on your behalf in the event of your death or incapacity

Grievance Officer (India):
Name: Rajesh J
Email: arejay.us@gmail.com

We will respond to your requests within the timeframes prescribed under applicable law.

Children's Privacy

Our Service is not directed to children under the age of 13 (in the United States) or under the age of 18 (in India, unless verifiable parental consent is obtained). We do not knowingly collect personal information from children under these ages without appropriate parental consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at arejay.us@gmail.com, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in the United States, where our servers and service providers are located. If you are accessing the Service from India, please be aware that your data will be transferred to, stored, and processed in the United States.

We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable data protection laws.

Cookies

This website uses no advertising cookies. We use only essential cookies necessary for the website to function and session management.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy and updating the “Last Updated” date. For significant changes, we may also notify you via email or in-app notification. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Lord's Voice
Email: arejay.us@gmail.com

Grievance Officer (for India users):
Name: Rajesh J
Email: arejay.us@gmail.com

For privacy-related inquiries, please include “Privacy Request” in the subject line.

For account deletion requests, please include “Account Deletion” in the subject line along with the email address associated with your account.

Alternatively, you can reach us via our Contact page.